Terms of use

Last updated: October 28, 2026

By using the Mawtin app or mawtin.app, you agree to these terms.

The service

Mawtin is an app operated by Cyberserv FZC (United Arab Emirates). It organizes information published on official Canadian websites into a personal plan for newcomers.

Not legal or immigration advice

Information in Mawtin is general guidance only. It is not legal, immigration, tax or medical advice. Mawtin is not affiliated with the Government of Canada or any provincial government. Rules and procedures change, and your final decisions should rely on the official source or a licensed professional.

We work to keep content accurate and up to date and review it regularly, but we cannot guarantee it is error-free or fits your specific situation.

Your account

You can use the app without an email address. If you link your email, you are responsible for keeping the sign-in codes sent to you private. You must be 18 or older to create a plan.

Acceptable use

Subscriptions and payments

Some or all Mawtin features may be paid. We show the price and terms clearly before any purchase. Payments are handled by the App Store or Google Play under their policies, including renewal, cancellation and refunds.

Intellectual property

The app, its design, written content and brand belong to Cyberserv FZC. Linked government information remains the property of its owners, and we credit the source in every step.

Your responsibility

Links and third-party websites

We link to government and other websites that we do not own or control, and we are not responsible for their content or updates.

Limitation of liability

The service is provided “as is” and “as available”, without any express or implied warranty. To the fullest extent permitted by law, Cyberserv FZC and its team are not liable for any direct or indirect loss or damage arising from using the app, relying on its information or being unable to use it, including missed deadlines, refused applications, or delays or changes in official procedures.

If we are nevertheless found liable, our total liability is limited to the amount you paid us in the twelve months before the claim.

Indemnity

You agree to indemnify and hold Cyberserv FZC harmless from any claim, loss or cost arising from your misuse of the app, your breach of these terms, or your violation of the rights of others.

Ending use

You can stop using the service and delete your data at any time. We may suspend any account that breaks these terms.

Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, without affecting any mandatory rights you have under the laws of your country of residence.

Changes and contact

We may update these terms and will post the new version here with its date. Questions: [email protected].